Serving the Western New York region since 1974.
Open Hours: 8:30am - 5:00pm
315 Creekside Drive
Amherst, New York 14228
15 Regency Oaks Boulevard
Rochester, New York 14624
Toll free – 1 (800) 462-4300
Buffalo – (716) 691-5311
Rochester – (585) 546-6650
Fax – (716) 691-6851
© 2020 Duplicating Consultants, Inc.
As the current crisis of COVID-19 evolves, we are committed to doing everything we can to continue to support your business.
DCI remains active in support of the offices of First Responders and other agencies that remain active during this time. We recognize that our solutions play a significant role in supporting the organizations that are on the front line of the COVID-19 pandemic. We are committed to providing your organization the service and support you need and in a manner that protects our customers, our employees and our community and minimizes the disruptive nature of this situation.
DCI has taken proactive measures to mitigate the spread of COVID-19. All DCI employees are expected to adhere to CDC guidelines for hygiene and social distancing and protective materials have been provided to employees to support this endeavor.
DCI’s service team will continue to provide on-site support and remote support when requested or appropriate.
We remain operational to fulfill all supply requests and to deliver and install any new equipment you may need. Please notify us if you have any questions or concerns regarding an upcoming delivery or if you need to reschedule due to closure. Our delivery team protocol includes:
Our sales and training teams are equipped with remote meeting tools, such as WebEx, GoToMeeting, and Skype for Business. We are available to conduct product and software demonstrations, trainings and client meetings using virtual technology. When requested, we are available to conduct in-person meetings.
We are ready and able to help supply equipment or solutions for those who have to work from home during this time.
DCI has invested in our technology and infrastructure and together with our business continuity plan, we will continue to provide you with our outstanding service. We share the concern of our customers and we hope that this virus can be eradicated as quickly as possible.
Please do not hesitate to call on us, we are ready to respond.
Turn your multifunction printer (MFP) into a document workflow powerhouse with Smart Integration workflow solutions. If you’ve ever had to scan, email, download, convert, save to a folder, upload or organize files, you know how time consuming these manual tasks can be. Save time, improve productivity and automate repetitive document workflow tasks with the push of a button. Now you can quickly route your documents to the right place, in the right format and with the right file name. Choose the Smart Integration solution that works best for you:
Smart Integration Essentials simplifies two of the most common document workflow processes: scanning to email and printing files from a tablet or mobile device.
Smart Integration Connectors adds the ability to scan to and print from cloud accounts (such as Box™,Dropbox™, Google Drive™ OneDrive® for Business, SharePoint®, DocuWare Cloud, ShareFile, Egnyte, Rubex, eFax and eGoldFax).
Smart Integration Workflows adds workflow capabilities so you can get your files to the right location, in the right format and with the right file name with automated scanning processes.
Smart Integration Advanced Workflows increases automation though document classification and routing and includes advanced integration with SharePoint.