About Us

• Who we are

  Duplicating Consultants has served the Buffalo and Rochester business communities for over 30 years. We strive to provide product and service recommendations that emphasize: reliability, ease of use, outstanding image quality, and overall value for the investment. Our commitment to customer satisfaction includes:

  • Fast,local, and professional service.
  • Guaranteed four hour response time.
  • 24/7 technical support.
  • Uniformed technicians.
  • Reliable company vehicles.
  • Complete, local parts and supply warehouse.
  • Flexible financing options.
  • Complete satisfaction Guarantee.

About Lanier

• We are proud to represent Lanier Worldwide, a $14 billion global manufacturer of digital copiers/printers.  Independent industry analysts consistently recognize Lanier for superior product performance, reliability, customer satisfaction, and low total cost of ownership.  Some recent awards include:

  • #1 in overall customer satisfaction by J. D. Power and Associates.
  • Manufacturer of the Year (6th consecutive) by Marketing Research Consultants.
  • Multifunctional Product Line of the Year by Marketing Research Consultants.
  • Product Line of the Year Buyers Laboratory.
  • 5 Star Rated by the Business Equipment Research and Testing Lab (BERTL).
  • Editors Choice Award from Better Buys for Business.
  • Overall Productivity Readers Choice.
  • Overall Reliability Readers Choice Platinum Award.
  • BERTLs Best: Wide Format Product Line.

What we can do for you

• Duplicating Consultants Offers:

  • Fast, local, and professional service.
  • The technical support you need when you need it from certified technical help on-call 24 hours a day.
  • Complete delivery, installation, and training on every system we provide.
  • A complete product line of multifunctional copiers, printers, scanners, fax machines, and software.
  • Flexible Buying Programs: Lease, Rental, Installment Purchase, New & Refurbished and Remanufactured Systems.
  • Free on-site demonstration and equipment loaner program.
  
  
  

  Over 30 years of consistent service: We have a satisfied and growing list of customers throughout Western New York. We are proud to provide office technology to some of the areas largest and best-known organizations.

  Again, we at Duplicating Consultants thank you for the opportunity to introduce ourselves. We are confident in our ability to give you, the customer, service you deserve, and we look forward to working with you in the future.